Privacy Policy

Peak Recovery and Performance (“Peak Recovery and Performance,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, schedule services, or otherwise interact with us.

By using our website or services, you agree to this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Information you provide to us

  • Contact details (such as name, email address, phone number, mailing address)
  • Appointment and scheduling information
  • Intake or service-related information you choose to provide
  • Communications (messages you send to us by email, phone, website forms, or text message)
  • Payment-related information (such as billing details). Payment card information is typically processed by our payment processor.

Information collected automatically

  • Device and usage data (such as IP address, browser type, pages viewed, approximate location derived from IP address, and referring/exit pages)
  • Cookies and similar technologies (see “Cookies and Similar Technologies” below)

Cookies and similar technologies
We may use cookies and similar technologies to help our website function, understand usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some website features.

How Information Is Used

We use information we collect to:

  • Provide services and coordinate care-related administration
  • Schedule, confirm, and manage appointments
  • Send administrative messages, including billing and account-related communications
  • Respond to inquiries and provide customer support
  • Improve our website, services, and operations
  • Maintain safety, prevent fraud, and protect our rights
  • Comply with applicable laws, regulations, and professional obligations

Text Messaging & Mobile Data Compliance

We may use text messaging to communicate for care coordination only, including appointment reminders and administrative or billing-related messages.

Opt-In

You may opt in to receive text messages by checking the consent checkbox on a website form. By opting in, you authorize Peak Recovery and Performance to send text messages to the phone number you provide for care coordination purposes.

Consent to receive text messages is not a condition of receiving care or services.

Message and data rates may apply.

Opt-Out

You may opt out at any time by replying:
“Reply STOP to opt out. Reply HELP for help.”

Message Frequency

“Message frequency may vary.”

Required Compliance Statement

“All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.”

Information Sharing

We do not sell or rent your personal information.

We may share information in limited circumstances, including:

  • Service providers and vendors that help us operate our business (such as scheduling, website hosting, analytics, payment processing, and communications tools). These providers are permitted to use information only to perform services for us and are expected to protect it under confidentiality obligations.
  • Legal and compliance needs, such as responding to lawful requests, court orders, or to comply with applicable laws and professional obligations.
  • Safety and security, to protect the rights, property, and safety of our patients, clients, website visitors, and our business.
  • Business transfers, such as a merger, acquisition, financing, or sale of assets, where information may be transferred as part of that transaction.

Mobile information will not be shared for marketing purposes.

Your Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to certain personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information, subject to legal and operational requirements
  • Request information about how we collect, use, or share your information

To make a request, contact us using the information in the “Contact Information” section. We may need to verify your identity before fulfilling certain requests.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Terms & Conditions of Use

These Terms & Conditions (“Terms”) govern your use of https://www.thepeak.cc/ (the “Site”) and any related online services we provide. By accessing or using the Site, you agree to these Terms.

If you do not agree to these Terms, do not use the Site.

Use Restrictions

You agree not to:

  • Use the Site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to the Site, systems, or data
  • Interfere with or disrupt the Site or its security features
  • Submit false or misleading information through the Site
  • Use automated tools (such as bots or scrapers) to access or collect data from the Site without our permission
  • Reproduce, distribute, or exploit Site content except as allowed under these Terms

We may suspend or block access to the Site if we believe you have violated these Terms.

Intellectual Property

All content on the Site—including text, images, logos, graphics, and design elements—is owned by or licensed to Peak Recovery and Performance and is protected by applicable intellectual property laws.

You may view, download, and print portions of the Site for your personal, non-commercial use only. You may not copy, modify, distribute, sell, or create derivative works from Site content without our prior written permission.

Third-Party Links

The Site may contain links to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party sites is subject to their terms and privacy policies.

Termination

We may terminate or suspend your access to the Site at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Site.

Governing Law

These Terms and any disputes related to the Site or our services will be governed by the laws of the State of South Carolina, without regard to conflict of law principles.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.

Contact Information

Peak Recovery and Performance
Website: https://www.thepeak.cc/
Email: info@thepeak.cc
Phone: (864) 477-1148